Privacy Policy of Glofend Technologies Ltd

This Site and Application of Glofend Technologies collects some Personal Data from its Users.

This Privacy Policy is intended to help you understand how Glofend Technologies collect, use and safeguard the information you provide to us on this website or through our Services. By using or accessing our Services, you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this Privacy Policy, please do not use our Services. Glofend Technologies is free to revise this Privacy Policy at any time by updating this posting, but if we do, we will bring it to your attention by placing a notice on the website, notifying you through the Services, by sending you an email, and/or by some other means. Your use after such change signifies your acceptance of the changed terms. Please check this Privacy Policy periodically for changes.

 

Data Controller and Owner

Glofend Technologies Ltd. Innovation Centre, Institute of Technology Sligo,. Ash lane, Sligo, Ireland.

 

Collection of Personal Information

You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to register for product trial, to order a product, to register for a service or to do business with us if you are a supplier or a business partner. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.

We may also collect information relating to your use of our Web sites and through the use of various technologies. For example, when you visit our Web sites, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring Web site addresses, and we may collect information about the pages you view within our sites and other actions you take while visiting us. In addition, our software products include technologies that allow to collect certain information about product use. Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites and our software products, personalise your experience and tailor our interactions with you. For details regarding the technologies we employ, see Cookies and Other Technologies below.

The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.

Use of Collected Data

The following paragraphs describe in more detail how Glofend Technologies may use your personal information.

Fulfilling your Request

If you request something from Glofend Technologies, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, our business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Personalising your Experience on our Web Sites

We may use information we collect about you to provide you with a personalised experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Providing Support

We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix.

In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organisation’s employees, customers, partners, or suppliers. This Privacy Statement does not apply to our access to or handling of this information.

Marketing

The information you provide to Glofend Technologies, as well as the information we have collected about you indirectly, may be used for marketing purposes. Before we do so, however, we will offer you the opportunity to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials from us by indicating so when we call you, or by contacting us directly.

We encourage you to familiarise yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.

Protect the Rights and Property of Glofend Technologies and Others

We may also use or share your information to protect the rights or property of Glofend Technologies, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our Web sites.

 

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. Glofend Technologies implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. We also require that our suppliers protect such information from unauthorised access, use and disclosure.

Retention

We will retain your information submitted by you for as long as needed to provide you services or as your account is active. If you wish to request that we no longer use your information to provide you services contact us at info@glofend.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Other Technologies

As mentioned above, we collect information from your visits to our Web sites and our software products to help us gather statistics about usage and effectiveness, personalise your experience, and tailor our interactions with you. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and one called “cookies”. A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure Web site usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalise a known visitor’s experience to a Web site by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.

Cookies are typically categorised as “session” cookies or “persistent” cookies. Session cookies help you navigate through the Web site efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are written on your device’s hard disk, and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and country location.

You can generally express your privacy preferences regarding the use of most cookies and similar technologies though your web browser. Look under the heading “Tools” (or similar heading) in your particular browser for information about controlling cookies. You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies. If you don’t want your cookie information to be associated with your visits to these pages using tracking technologies or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself, respectively. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.

In addition third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring Web site addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third party tracking technologies.

 

Links to Other Web Sites and Third Party Application

To allow you to interact with other Web sites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our Web sites.

We may also provide you with general links to other Web sites.

Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third party sites’ privacy policies before using the links or applications.

Glofend Technologies is not responsible for the privacy practices or the content of those other Web sites.

Notification of Changes

We will post a notice for 30 days at the top of this page notifying users when this Privacy Policy is updated or modified in a material way. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you, and you will have a choice as to whether or not we can use your personal information in such a way.

Privacy Questions and Access

If you have a question about our Privacy Policy or handling of your information, you can send an email to info@glofend.com. You can also contact us at:

Glofend Technologies Ltd

Innovation Centre, Institute of Technology Sligo,

Ash lane, Sligo, Ireland.

 

In the event you wish to obtain a copy of particular information you provided to Glofend Technologies, or if you become aware the information is incorrect and you would like us to correct it, contact us.

Before we are able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.

If you no longer wish to receive marketing e-mails from Glofend Technologies, please send an e-mail to info@glofend.com or follow the unsubscribe instructions included in each marketing email.

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